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Back > Home > Inside Cable Systems > Customer Service |
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"One Call Gets All™" Customer ServiceCorning Cable Systems is a wholly-owned subsidiary of one the world's leading technology companies, Corning Incorporated. Throughout our history, we have been dedicated to listening and responding to customers with innovative products and unparalleled customer service.Our goal is to provide One Call Gets All™ seamless customer service, to be able to retrieve the product pricing and delivery information you need during a single phone call. And if you call back, we want to be able to provide "airline-reservation" efficiency in knowing exactly what went on the first time you called. Providing this level of service is the core of Corning Cable Systems' mission, best summarized by our Corporate Quality Policy. This operating philosophy is the cornerstone of Corning Cable Systems' strategic vision and culture. Our customers have come to trust that their primary points of contact — our Customer Service Representatives (CSRs) — are totally reliable in addressing their needs. Dedicated and highly trained on products, services and the organization, CSRs are the backbone of support to an entire company committed to customer satisfaction. Corning Cable Systems is proud to have been acknowledged time and time again for our award-winning service and support, and is dedicated to providing that same level of service into the next century. Contact a Customer Service Representative Service & Support Total Quality Performance Quality Awards ICSA Award of Excellence Benchmarking Information Repair Services for Test Equipment or Splice Equipment |
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