Web Site Frequently Asked Questions

Q: What is a cookie?
A: A cookie is a small data file that certain web sites write to your hard drive when you visit them. A cookie file can contain information such as a user ID that the site uses to track the pages you've visited, but the only personal information a cookie can contain is information you supply yourself. A cookie can't read data off your hard disk or read cookie files created by other sites. Some parts of Corning Cable Systems’ web sites use cookies to track user traffic patterns. We do this in order to determine the usefulness of our web site’s information to our users and to see how effective our navigational structure is in helping users reach that information. Except in secure areas where individual users have already registered for access and have provided individual information, Corning Cable Systems does not correlate this information with data about individual users, nor does it share this information or sell it to any third party. Information about individuals is not shared with or sold to any third party. If you prefer not to receive cookies, you can set your browser to warn you before accepting cookies and refuse the cookie when your browser alerts you to its presence. You can also refuse all cookies by turning them off in your browser. There are certain areas of Corning Cable Systems’ web sites where the functionality of the site depends on your browser having cookies enabled. You will not be able to access or interact with those areas of our site unless cookies have been enabled in your browser.

Following are directions to enable your browser to accept cookies...

Internet Explorer on PC
Under the View menu, choose Internet Options. Click on the Advanced tab at the top of the dialog box. Scroll down until you see the "Cookies" options and make your selection.

Netscape Navigator on PC
Under the Edit menu, choose preferences. In the "categories" box on the left hand side select "Advanced." This will bring up your cookies options and you can make your selection on the right.

Internet Explorer on Mac
Under the edit menu, choose preferences. In the lefthand window of the dialog box that appears, scroll down to "Receiving Files" and select "cookies." You will be able to set your cookie preferences on the right.

Netscape Navigator on Mac
Under the edit menu, choose preferences. In the lefthand window of the dialog box that appears, scroll down to "Advanced." You will be able to set your cookie preferences on the right.

Q: Why do some pages on your site look funny?
A:You probably need a later version of your browser. Some older browsers may not accept cookies. You can download the latest versions of Netscape Navigator and Internet Explorer by following the links below. Our site has been optimized for monitor resolution of 800 x 600 or higher.

Link for downloading Netscape Communicator:
http://www.netscape.com/computing/download/index.html?cp=hom04p1

Link for downloading Microsoft Internet Explorer:
http://www.microsoft.com/downloads/

Q: Why am I getting Javascript errors?
A: There are certain areas of our site, and certain applications within our site that require Javascript. Javascript can be enabled and disabled on your browser. However, if you have elected to disable Javascript, certain functionality on the Corning Cable Systems site will be unavailable to you. To get the most out of our site, we recommend that you enable Javascript on your browser.

Q: Why am I prompted for a username and password in some areas of your site?
A: Access to and use of password protected and/or secure areas of the web site is restricted to authorized users only. Unauthorized individuals attempting to access these areas of the web site may be subject to prosecution.

Q: Why are my bookmarks not working?
A: Your bookmarks and favorites at www.corning.com/cablesystems are not working because we not only redesigned our site's look and feel, but we have also renovated our site's structure. Our site has been redesigned to make our company and product information more accessible. We apologize for any inconvenience this may cause. Click here to link to our home page so you can reset your bookmarks.